Wij zoeken een PETA Netherlands Membership Coordinator

Geplaatst op door Annemarijn Van Osch

Kom jij ons team versterken? 

Position Objectives:

  • To be an advocate for PETA Netherlands and inspire people to become supporters by providing them with information about the charity and animal rights in general

  • To support the director of international response fundraising by generating ideas and providing feedback to help PETA Netherlands’ fundraising flourish

  • To maintain accurate and up-to-date records about members and contributors to PETA Netherlands and help expand the membership database

Term of Employment:

Full-time

Location:

PETA UK office, London

Reports to:

Director, International Response Fundraising

Primary Responsibilities and Duties:

  • Provide excellent service to PETA Netherlands members through correspondence and on the telephone

  • Monitor PETA Netherlands’ mail, e-mail account, phone, and voice-mail, and respond to all queries within pre-defined time periods

  • Generate letters and e-mail correspondence in Dutch, including donor updates and acknowledgement letters

  • Process all PETA Netherlands donations and bank statements in pre-defined time periods to ensure donors’ records are kept up to date

  • Act as the primary contact for general questions and queries from donors and members

  • Assist in coordinating copy and artwork for the Fundraising Department

  • Translate text from Dutch to English and English to Dutch

  • Research opportunities for promoting PETA Netherlands legacies and memberships

  • Supervise the PETA Netherlands database, making sure all membership data is correctly kept, is up to date, and conforms with data-protection legislation

  • Liaise with the various departments and working partners of PETA UK as well as other international affiliates

  • Work closely with the database team and the Financial Department, making sure that all incoming and outgoing funds are administrated efficiently and correctly

  • Research and manage donation disputes and ensure their removal from PETA Netherlands’ membership database

  • Research various animal-related topics, and stay informed about developments related to PETA Netherlands and the animal rights movement

  • Perform any other duties assigned by the supervisor

Qualifications:

  • Native Dutch speaker

  • Fluent in English and able to translate between Dutch and English

  • Previous membership services experience or other relevant experience

  • Demonstrated exceptional verbal and written communication skills

  • Proven proficiency with Microsoft Office or similar software

  • Working knowledge of database systems (knowledge of The Raiser’s Edge desirable)

  • Excellent accuracy and attention to detail

  • Demonstrated ability to maintain strict confidentiality at all times

  • Demonstrated exceptional organisational skills

  • Knowledge of animal rights issues as well as current campaigns by PETA Netherlands and its international affiliates

  • Commitment to the objectives of the organisation and to PETA Netherlands

If you’re interested in any PETA UK positions, please send your cover letter and curriculum vitae, both in English, to Kristin Heggeli at [email protected]